Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-santa-helena-texas.primarycareaid.com (hereafter referred to as “Home Care Services Santa Helena Texas,” “we,” or “us”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, usage, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external platforms, applications, or websites accessed through links or integrations on our site. These third-party entities have their own privacy policies governing data collection and usage, which we encourage you to review.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You use any of our applications or services as an authorized user.
  2. You visit our website(s) linked to this Privacy Policy statement.
  3. You receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information for different purposes, including:

  • Account Information: Details required to create and manage your user account, such as names, usernames, email addresses, and passwords.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Bank account numbers, investment portfolios (if shared), or other financial records relevant to our services.
  • Purchase Information: Items bought through our platform, purchase frequency, and transaction amounts.
  • Mobile Device Identifiers: Unique device identifiers, operating system versions, and mobile network information for analytics and personalized content.
  • Location Data: GPS coordinates and location services data to provide location-based services (with your consent).
  • Feedback: Comments, reviews, and ratings you share with us to improve our products and services.
  • Social Media Information: If you connect our services to your social media accounts, we may collect data from those platforms.
  • Product Information: Details about the products or services you inquire about, including preferences and customization requests.

We gather this data through various methods: user input forms, account settings, browsing activities, analytics tools, and third-party service providers.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored in your web browser that enable us to recognize you when you visit our site. They fall into three categories:

  1. Strictly Necessary: These cookies are essential for the basic functionality of our website, such as enabling login sessions.
  2. Preference: Used to remember user preferences and settings, like language selection or font size.
  3. Analytics: Help us understand how visitors use our site through analytics tracking, allowing us to improve its performance.

You can control non-essential cookies through our Cookie Manager, which provides options to accept, reject, or block specific types of cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes specified in this policy or as required by law. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the data.

Security Measures

We have implemented robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict data protection standards.
  • Regular security audits and updates to safeguard our systems.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian concerned about one of our services handling data of minors, please contact us at the details provided below.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data, including:

  • Access, rectification (correcting inaccurate data), and erasure (deleting) of your information.
  • Restriction or object to the processing of your data in specific circumstances.
  • Right to data portability, allowing you to transfer data from our systems to others.
  • Right to withdraw consent for data processing at any time without affecting the lawfulness of prior processing based on consent.
  • The right to file appeals or complaints with a supervisory authority if you believe your privacy rights have been infringed upon.

To exercise these rights, please reach out to our Privacy Team using the contact information provided below. We will respond to your request promptly and in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and the updated policy will become effective immediately upon posting. We encourage you to review this page periodically to stay informed about your privacy rights.

Contact Information

If you have any questions, concerns, or requests regarding data protection, or if you wish to exercise your rights as described in this policy, please contact us:

We appreciate your trust in our handling of your personal information, and we are committed to protecting your privacy.